OUR STORY

Artcaffé is more than a restaurant, it's a lifestyle, a social hub, and a place of inspiration. Since 2008, we've been part of Kenyan culture, offering elegant spaces, high-quality, freshly made products, and a welcoming community. With over 60 branches across Kenya, we bring people together to enjoy exceptional food, coffee, and hospitality. Our vibrant Artcaffé family shares a love for great experiences, where every smile, greeting, and carefully crafted dish contributes to our unique atmosphere. We’re a place of connection, celebrating togetherness and creating everyday moments of joy.

Our vision:Elevating everyday moments with inspiring food, beverage and retail experiences, we strive to be Africa’s leading artisanal hospitality destination, committed to exceptional quality, food safety, creativity, community and heartfelt service.

Our purpose:We exist to bring people together through exceptional food, beverage and retail experiences that inspire connection, joy and community. Our purpose is to elevate everyday moments through creative, artisanal hospitality that shares happiness and care, making a lasting positive impact on the people, places and communities we serve.

Our mission:We are passionate about crafting exceptional food, beverage and retail experiences using the freshest locally sourced ingredients, while upholding the highest standards of food safety. We create vibrant, globally inspired spaces where connection, creativity, and exceptional hospitality elevate everyday moments, from sunrise to midnight

Culture statement:Our culture is vibrant, inclusive and rooted in creativity and innovation. United by a passion for food, beverage and retail, we foster collaboration where every team member is valued. We uphold hard work, respect, honesty and empathy, recognizing the crucial role of every team member. Our commitment to heartfelt service extends to guests, colleagues, and the community, creating a supportive, generous, and inspiring atmosphere that makes every visit memorable.

Vision for Growth:What began as a single restaurant has grown into an iconic brand that is shaping the future of casual dining, retail and food manufacturing in Kenya and beyond. Fueled by great investors, enabling us to grow to more locations and explore new markets across Kenya. But no matter how much we grow, we remain true to our core values: offering high-quality, artisanal food, and creating spaces where people can come together, share moments and enjoy the best that life has to offer.

Core values:
Craftsmanship –We take pride in our artisanal approach, ensuring every dish
and beverage is made with care and precision.
Quality –We are dedicated to using the finest, locally sourced ingredients to
deliver exceptional taste in every offering.
Creativity –Innovation drives us; we continually explore new culinary ideas and
concepts to delight our customers.
Community –We cherish the relationships we build with our customers and
strive to create inclusive spaces for all.
Outstanding Service –Every interaction with our guests is an opportunity to
provide warm, attentive and personalized service.
Generosity –We embrace the spirit of giving, creating memorable experiences
and hospitality that exceeds expectations.
Global Inspiration –Our spaces transport guests, allowing them to feel as though they are dining or shopping anywhere in the world, making every visit an
inspiring journey.
Social Hub –We cultivate environments where people can connect, share and
celebrate life’s moments together.